Customer Service / Data Entry Representative Job at MedSouth Record Management, LLC, Mandeville, LA

ODR6TXBqb3IxSXhmUnpFa3Jzb3c4cjlUWkE9PQ==
  • MedSouth Record Management, LLC
  • Mandeville, LA

Job Description

Job Description

Job Description

MedSouth Record Management, LLC is a local leader in release of information (ROI), document retrieval and disclosure management. Currently we have immediate openings for on site Customer Service / Data Entry positions in Mandeville, LA. Assisting with incoming phone calls and the completion of data entry of ROI requests while providing client support are key components for this position. Be a part of an exciting opportunity!

Responsibilities:

  • Respond to customer phone calls, emails and correspondence daily
  • Provide information about ROI requests and status
  • Problem solve issues with customers
  • Document and update customer records based on interaction
  • Review ROI request documents and determine validity per company procedures and HIPAA, state and federal guidelines
  • Access MedSouth’s proprietary data application to enter request data and produce reports.
  • Develop and maintain a knowledge base of ROI, statutory requirements and HIPAA compliance

​Education and Qualification Requirements:

  • High School Diploma/GED
  • Previous experience in customer service or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Experience with HIPAA regulations is a plus
  • Demonstrated proficiency using computers and applications with at least one year experience entering data
  • Strong verbal communication skills with demonstrated success in customer service
  • Positive work habits and attention to detail are required
  • Proven track record of dependability and punctuality
  • Basic medical terminology is a plus.

Job Tags

Local area, Immediate start,

Similar Jobs

Cabela's

Receiving Team Lead Job at Cabela's

 ...accommodation for any part of the application process, please visit your nearest location or contact us at ****@*****.***. Cabela's **About** **Bass Pro Shops** Bass Pro Shops ( is North America's premier outdoor and conservation company. Founded in 1972... 

Genmab

Contractor - Sr. Scientist, Center for Outcomes Research, Real-world Evidence and Epidemiology (C... Job at Genmab

 ...Scientist supports the Center for Outcomes Research, Real-world Evidence and Epidemiology (...  ...strategy, commercial, market access, safety, legal. regulatory, medical information,...  ...collaboratively designed office spaces or working remotely, we thrive on connecting with each other... 

Charleston Peak Winery LLC

Tasting Room Supervisor Job at Charleston Peak Winery LLC

 ...Job Description Job Description Description: The Tasting Room Supervisor is responsible for overseeing daily operations of the tasting room, ensuring a smooth and successful customer experience while supporting the team of Tasting Room Associates. This position focuses... 

Fidelity TalentSource LLC

Video Producer Job at Fidelity TalentSource LLC

 ...Part-Time Video Producer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Video Producer to work in Boston, MA! The Role As an Associate Producer | Editor, you have a full... 

Ambassador Personnel, Inc. [49]

Quality Information Systems Analyst Job at Ambassador Personnel, Inc. [49]

 ...Job Description Job Description Ambassador Personnel is seeking a Quality Information Systems Analyst for the Montgomery, AL area. This is a DIRECT HIRE opportunity with benefits, paid time off, holiday pay, cafeteria/FLEX spending accounts, and 401k. The Quality...